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Frequently Asked Questions (FAQs)
Welcome to our FAQ section! Here, you’ll find answers to common questions about our products, delivery, returns, and more. If you can’t find what you’re looking for, feel free to contact us—we’re happy to help!
Orders & Delivery
No, you can check out as a guest. However, creating an account allows you to track your orders and makes future purchases easier.
We offer free delivery on orders over £15. Standard delivery charges apply to smaller orders. Full details can be found at checkout.
Orders are typically dispatched within 2 business days. Delivery times vary depending on your location, but most UK orders arrive within 2 -4 working days.
No, unfortuantely we only deliver within the UK.Â
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Returns & Refunds
Yes! If you’re not completely satisfied with your purchase, you can request to return it within 14 days of receiving it. The item must be unused and in its original packaging.
To start a return, please contact us with your order number, and we’ll guide you through the process. Please follow the full procedure as detailed on our Refund and Returns Policy page.
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Once we receive your returned item, we’ll process your refund within 3 business days. It may take a few more days for the funds to appear in your account.
Products & Availability
We offer a wide range of home decor, including furniture, mirrors, wall art, candles & diffusers, kitchen accessories, garden decorations, and more. You can find products using either the site menu, the search box, or browse our full collection here.
We strive to stock sustainable and eco-friendly products where possible. Details about materials and sustainability can be found on individual product pages.
Some popular items may be restocked, but we also introduce new collections regularly. If you’re interested in a sold-out product, contact us to check availability.
Payments & Discounts
We accept Visa, MasterCard, PayPal, Klarna, Apple Pay, Google Pay and other major payment methods. You’ll see all available options at checkout.
Yes! We often run seasonal sales and special promotions. Sign up for our newsletter to receive exclusive offers.
Contact & Support
You can reach us by email at customerservice@indoorables.co.uk  or through our contact form. We aim to respond within 24 hours.
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